Get Lucky Festival FAQS

WHEN AND WHERE IS Get Lucky Festival 2024?

March 8th and 9th, 2024 at The Great Saltair in Magna, Utah.

The Great Saltair 12408 W Saltair Dr, Magna, UT 84044

WHAT TIME DOES THE EVENT BEGIN AND END?

Get Lucky Festival hours: 7:00 pm – 2:00 am

WILL YOU RELEASE THE SET TIMES BEFORE Get Lucky Festival?

Yes, set times will be released sometime during the week prior to the event. Set times are subject to change.

WHAT CAN I AND CAN’T I BRING INSIDE Get Lucky Festival?

A full list of items that are allowed inside and items that you shouldn’t bring can be found HERE.

WHAT BAG CAN I BRING?

Get Lucky Festival will adhere to a CLEAR BAG POLICY. Please read what bags are allowed and not allowed HERE.

CAN I BRING MY CAMEL-BAK, HYDRATION PACKS AND EMPTY WATER BOTTLES?

Camel-baks or hydration packs are allowed; they must be less than 3 compartments, they do not have to be clear.

Empty water bottles are allowed, they must be plastic. No Metal or Aluminum water bottles. Camel-baks or hydration packs must be empty upon arrival. There will be water refill stations and water for sale.

WHERE CAN I STORE MY ITEMS?

Lockers are available to rent. You can pre-purchase HERE (click tickets and scroll down to the add-on section) or you can rent a locker inside the event.

Lockers will be available in 2 sizes: Normal or XL. A normal locker measures approximately 8″ high, 12″ wide, and 16″ deep—plenty of space for backpacks or purses. An XL locker measures 12″ high, 17″ wide, and 16″ deep. All lockers are equipped with charging cables to plug your phone in and charge it.

WHAT IS INCLUDED WITH A VIP TICKET?

Get Lucky Festival VIP tickets include: VIP-only line at the entry of the event, exclusive VIP viewing area, VIP-only bar with free water.

WHEN IS THE BEST TIME TO ARRIVE?

Arrive at the venue much earlier than your first set time you want to see, to allow time for parking and getting through the entry gates. The busiest hours will be 7:00 pm - 9:00 pm.

WHAT IF THE WEATHER IS BAD?

Get Lucky Festival happens rain or shine!

WHAT’S THE DEAL WITH PARKING?

Parking is $10 per car per day. Parking is limited on festival grounds, carpooling is highly encouraged. Parking is first come first serve.

CAN WE PARK A LIMO, RV, CAMPER, SPRINTER VAN IN THE LOT?

No, oversized vehicles are not allowed to park in the parking lot. You can be dropped off by a limo, RV, or Sprinter Van at the rideshare drop-off location. Located above the main parking lot.

CAN I TAILGATE / DRINK / HANGOUT IN THE PARKING LOT?

No. There is absolutely no tailgating / drinking / hanging out in the parking lot. Security and police officers will be roaming the lot. Once you park, head inside the show!

WILL UBER, LYFT, TAXI CABS PICK UP AT THE VENUE?

Yes. Uber, Lyft, Taxi cabs, and other ride-share options will pick up at the venue.

IS THERE CAMPING AT THIS FESTIVAL?

No. RV’s or Camp trailers are not allowed on the festival grounds or parking lots.

WHERE SHOULD WE BOOK OUR HOTEL?

The Saltair is located just west of Salt Lake City airport. Hotels near the airport are the closest option. We are offering a hotel option through our official partner One N Only. Book HERE.

IS THERE AN AGE LIMIT? CAN I SIGN IN SOMEONE UNDER 18?

This is an 18+ event, there are no minors allowed inside the event. You must show proof of age before entering, a full list of acceptable forms of ID can be found HERE.

CAN I LEAVE AND COME BACK? OR CAN I GO OUT TO MY CAR AND BACK INSIDE?

There is no re-entry for this event.

HOW DO I BRING MY MEDICAL PRESCRIPTION?

If you do need to bring a medical prescription in, you can check in with the security manager at the front gates.

CAN I BRING IN MY VAPE GEAR?

Vapes and vape juice are allowed inside. You can only bring in unopened bottles of vape juice though.

CAN I BRING A SIGN OR TOTEM?

Totems are not allowed, this includes retractable flagpoles. Handheld signs are ok.

CAN I BRING MY CAMERA?

We do not allow outside cameras inside without prior approval for press and media. Polaroid cameras are ok.

CAN I BE A VENDOR? I WANT TO WORK WITH YOU? I WANT MY COMPANY AT Get Lucky Festival.

You can apply to be a vendor at this event. To apply, simply follow this link to our vendor application form: HERE. If the application is closed we will reopen when we get closer to our next festival. Please check back to this link.

CAN I WORK OR VOLUNTEER AT Get Lucky Festival?

Staff and volunteer positions will become available soon.

I’M A BLOGGER OR A PART OF THE MEDIA CAN I GET A PRESS PASS?

If you are interested in applying for a press pass please email info@v2presents.com for more info.

CAN I USE MY DEBIT OR CREDIT CARD INSIDE?

Yes, you can use your credit or debit cards. To purchase tickets, merch, food, etc.

CAN I GET A REFUND OR EXCHANGE MY TICKETS?

No, we do not offer any refunds or exchanges on tickets.

DO I HAVE TO PRINT MY TICKET OR CAN I BRING IT ON MY PHONE?

You can print your ticket OR bring it on your phone. Make sure you’ve downloaded the scannable code before you arrive at the venue as service issues have been known to happen.

CAN I RESELL MY TICKET?

We are working with Tixel who provide a safe and easy place for you to sell your ticket to another fan. To sell your ticket please go to tixel.com and follow the prompts. If you have already found a buyer for your ticket but want to complete the transaction safely, you can create a private sale by selecting the ‘make my listing private’ option at the final step.

CAN I TRANSFER MY TICKET TO A DIFFERENT DAY?

Yes, you can transfer your ticket to a different day, follow these directions HERE.

If you believe your ticket is for the wrong day, please double-check the "Ticket/Seat" which will explain which day your ticket is for.

If you do have the wrong day ticket then transferring your ticket to the other day is possible in your Eventbrite app/account - see here for instructions on how to transfer your ticket HERE.

WHAT DOES A PRICE TIER MEAN?

Price Tiers have no differences aside from the cost. Once a tier sells out the next price becomes available. Early buyers are rewarded with a discount for buying early. We always recommend buying the lowest available price for each ticket type.

HOW DO I UPDATE A NAME OR EMAIL ON A TICKET?

We do not check the names on tickets. Please see HERE for instructions.

WHAT IF I HAVE A QUESTION ABOUT MY ONLINE TICKET?

Send an email to info@v2presents.com with your order number and an explanation of the question or issue you’re having.

I LOST SOMETHING, HELP!

Lost and Found will be open from 7:00 PM until 2:00 AM. After the event, our off-site lost and found will open at 4:00 PM on Monday following the event. Lost & Found inventory can be found HERE.

CLEAR BAG POLICY

V2 Presents festivals at The Saltair will adhere to the CLEAR BAG POLICY. Each attendee will be allowed 1 BAG.

Here is a list of approved bags, each attendee is allowed 1 of the following:

  • Clear bag
  • Plastic, vinyl, or PVC and do not exceed 16″x6″x12″
  • Plastic storage bag
  • Clear, one (1) gallon, resealable
  • Small clutch purses (includes small fanny packs)
  • Approximately the size of a hand with or without a handle or strap. No larger than 14” x 8” with or without a handle or strap.
  • Does not have to be clear
  • Hydration packs
  • They cannot exceed 3 compartments and must not be bigger than 16” x 12”.
  • Does not have to be clear

*Please make sure your bag fits within the dimensions listed above, security staff will be measuring bags and if they are larger than the above dimensions they will be denied. Security and staff have the discretion to allow and not allow any items they find dangerous or unsuitable. If we are unable to allow an item into the event, it will be your responsibility to return it to your car or home. We are not responsible for any items left at the venue.

Questions about what you can bring? Message us HERE.

*All details are subject to change. Please check back closer to the event date for the most accurate information.